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Jubail, SA

Systems Analyst, Information Technology

 Job Purpose:

Execute day-to-day operational and L2 maintenance tasks of IT infrastructure systems including Microsoft products, Maintain and monitor IT systems, deploy security patches, close vulnerabilities, investigate and resolve software and hardware failures and provide L2 support to customers.

 Key Accountabilities:

  • Manage Microsoft products including System Center to deploy Windows Operating System, Security Patches and applications
  • Manage and support data center operations.
  • Maintain and support virtualization environment 
  • Maintain and support computing infrastructure such servers, storage and backups repositories
  • Maintain, operate and support backup systems.
  • Execute the assigned tasks to support Infrastructure systems project implementation
  • Maintain and support servers hosting core IT systems
  • Execution of quarterly planned maintenance (PMs) activities covering related IT systems including closure of recommended fixes
  • Review and update IT systems drawings and controlled documents (procedures, work instructions)
  • Provide L2 support to IT Helpdesk and customers to fix system related issues
  • Participate in execution of IT systems upgrades and enhancements
  • Perform assigned duties and responsibilities as per Segregation of duties assigned by direct supervisor



Workplace (WPS) and Process (PSM) Safety:

  • Ensure that measures to protect personal safety and well-being are always in place and that personal actions do not jeopardize the safety and well-being of others.
  • Adhere strictly to all IOWs, Safe Operating Procedures, and Safe Work Instructions - thus preventing potential WPS and PSM incidents at all times.
  • Always comply with the SASREF HSE Policy, the 5 Safety Principles and 12 Golden Safety Rules.
  •        Performance Indicators:
  • No personal injury or injury to a third party.
  • No WPS or PSM incident caused.

 Qualifications & Experience:

  • B.Sc. Degree in computer science or equivalent
  • 0-2 years of experience in IT systems or networks